Terms of Service

Effective date: 13 November 2026

Welcome to Exam Engine ("we", "us" or "our"), ABN XXXXXXXX. By using examengine.com.au or purchasing our digital products, you agree to these Terms of Service.

1. Acceptance of terms

By accessing, browsing or purchasing from our website, you confirm that you are at least 18 years old, or are purchasing with the consent of a parent or guardian, and agree to be bound by these terms. If you do not agree, please do not use our services.

2. Digital products

All products sold on this site are digital and delivered electronically. No physical items are shipped. Exam packs are delivered by download link. Custom exam papers are generated to the options you select and emailed to you. Please check your selections before paying, as each custom paper is made to order.

3. Prices and payment

Prices are in Australian dollars. Exam Engine is not registered for GST, so no GST is charged or included in our prices. Payment is taken at checkout.

4. All-Access Membership

All-Access Membership is a subscription billed in advance every month or every year, depending on the plan you choose, until you cancel. It includes access to every exam pack in our library and 20 custom papers each month while your membership is active. Unused custom papers do not carry over to the next month. You can cancel at any time from your account or by emailing us. Cancelling stops future charges, and your access continues until the end of the period you have paid for. Payments already made are not refunded for change of mind. We will give you notice before any change to the membership price.

5. Refunds and consumer guarantees

Due to the nature of digital goods, we do not offer refunds or exchanges for change of mind once a purchase has been completed and the file has been accessed or downloaded. This does not affect your rights under the Australian Consumer Law. If a product is faulty, not as described, or not delivered, you may be entitled to a refund, replacement or other remedy which cannot be excluded by these terms. See our Refund Policy.

6. Licence and usage

When you purchase a digital product, you are granted a non-exclusive, non-transferable licence for personal use within your own household. You may print copies for that use. You may not:

• Resell, share or redistribute the product.
• Modify or republish the content for commercial use without permission.

Schools, tutoring businesses and other organisations should contact us about licensing.

7. Intellectual property

All content on this website, including digital products, text, graphics and branding, is the intellectual property of Exam Engine and is protected by copyright law.

8. Disclaimer

Our products are provided for general study and exam preparation. Exam Engine is independent and is not affiliated with or endorsed by NESA. We do not guarantee specific academic outcomes or exam results. Nothing in these terms excludes, restricts or modifies any consumer guarantee or right that cannot lawfully be excluded under the Australian Consumer Law.

9. Changes to these terms

We may update these terms from time to time. Changes will be posted on this page with an updated effective date.

10. Governing law and contact

These terms are governed by the laws of New South Wales, Australia. Questions: admin@examengine.com.au.